Legal

Accessibility Statement

Last updated: May 11, 2026

Hero Enterprises is committed to making our website accessible to as many people as possible, regardless of ability or technology. We believe everyone deserves an equal opportunity to learn about our services and contact our team.

Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, cognitive, and neurological disabilities.

What we've done

To support accessibility, our website includes:

• Semantic HTML structure with proper headings, landmarks, and lists
• A "skip to main content" link for keyboard and screen-reader users
• Descriptive alternative text for meaningful images
• Keyboard-accessible navigation and interactive elements with visible focus indicators
• Color contrast ratios that meet or exceed WCAG AA requirements for body text
• Support for the prefers-reduced-motion setting to minimize animations
• Form fields with associated labels and clear error messages
• Responsive layouts that work at standard and enlarged zoom levels
• ARIA attributes where appropriate to convey state and structure

Conformance status

This website is designed to be partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to address remaining issues.

This statement applies to hero-enterprise-site.web.app and is published in compliance with applicable U.S. federal and California state accessibility standards, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the California Unruh Civil Rights Act.

Known limitations

Despite our best efforts, some content may not be fully accessible. Known limitations include:

• Third-party imagery — service photos served from external image CDNs may not always include the most descriptive alt text; we review and improve descriptions on an ongoing basis.
• Decorative emoji icons — used in the "Why Us" stat bar; these are marked as decorative for assistive technology.

We are committed to addressing these limitations as part of our continuous improvement process.

Assessment approach

Hero Enterprises assessed the accessibility of this website through a combination of:

• Manual review by trained staff
• Automated testing using industry-standard tools
• Keyboard-only navigation testing
• Screen reader spot-checks

Feedback and contact

We welcome your feedback on the accessibility of our website. If you encounter a barrier or have suggestions for improvement, please contact us so we can address it:

• Use our contact form on the main site (please mention "accessibility" in your message)
• A dedicated accessibility email will be added here once available

We aim to respond to accessibility feedback within five (5) business days and resolve issues as quickly as possible.

Formal complaints

If you are not satisfied with our response, you have the right to file a complaint with the U.S. Department of Justice under the Americans with Disabilities Act. More information is available at ada.gov.